Archer Vale Privacy Policy

Archer Vale (“we” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Website”) and use our services.

1. Information We Collect

We may collect various types of information from you when you interact with our Website or use our services, including but not limited to:

  1. Personal Information: such as usernames, customer names, email addresses, and other contact details provided by you when creating an account or making a purchase.
  2. Technical Information: such as IP addresses, device identifiers, and web analytics data collected automatically when you visit our Website.
  3. Transactional Information: including payment information such as payment agent details, transactional details, and tax information related to your purchases.
  4. Support Queries: any communications, including support queries, reviews, and ratings, that you may send to us.
  5. Survey Responses: information provided by you when participating in surveys conducted by Archer Vale.

2. How We Collect Your Information

We collect personal information directly when provided to us or automatically as you navigate through the site. Specifically, we collect your personal information when you provide it to us when you buy items on our Site, subscribe to an email list, submit feedback, fill out a survey, write a review, or send us a communication.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including:

  1. To provide and maintain our services, including processing your purchases and orders.
  2. To communicate with you, including responding to your inquiries and providing customer support.
  3. To personalize your experience on our Website and tailor our content and offerings to your preferences.
  4. To analyze trends, administer the Website, and gather demographic information about our user base.
  5. To comply with legal obligations and enforce our terms and policies.

4. Information Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

  1. With service providers: We may share your information with third-party service providers who assist us in providing and maintaining our services, subject to confidentiality agreements.
  2. With legal authorities: We may disclose your information to comply with legal obligations or respond to lawful requests from governmental authorities.

5. Data Security

We store personal information on secure servers that are managed by us and our service providers. We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. We encourage you to review this Privacy Policy periodically for any updates or changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using our Website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy was last updated on April 5th, 2024.

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